
Frequently asked questions
At Umaversity, accessibility and inclusion are core values. While our events are typically held in fully wheelchair-accessible locations, this specific venue has fixed height differences that currently do not allow for complete wheelchair access, and ramps cannot be installed for this occasion.
If you have any questions or need assistance with ticket purchases, please don't hesitate to reach out to us at info@umaversity.com.
LOVE
Umaversity is a place of LOVE. We come together to learn, share, and connect with love, not only towards ourselves but also with one another. Let's embrace love in our words and actions, creating a safe and uplifting space to learn, share, and connect.
RESPECT
Discrimination based on gender, culture, or religion is unacceptable in our community. We firmly stand against any form of discrimination and encourage all members of Umaversity to:
Treat every individual with dignity and respect, regardless of their gender, cultural background, or religious beliefs.
Embrace diversity as an enriching aspect of our community and an opportunity for learning and growth.
Speak out against discrimination, and support those who may experience it within our community.
We believe in the power of unity and understanding, and we welcome everyone to Umaversity with open hearts and open minds. Discrimination has no place here, and we pledge to stand together against it while striving to grow and improve.
SUPPORT
If you find yourself in a confusing or uncomfortable situation, please address it with the other person involved in a respectful and loving manner. If you need assistance or prefer not to handle it yourself, don't hesitate to seek out one of our Umaversity hosts wearing a Umaversity button. If you are triggered, feel emotional, or just want to talk to someone you can talk to the Umaversity hosts, Umaversity ambassadors, Umaversity experts wearing a button. We are here to support you in your learning journey to the best of our abilities. Your well-being is important to us.
FEEDBACK
We are open to feedback and committed to continuous learning and improvement as both an organization and a community. Your input is invaluable in helping us maintain an inclusive and welcoming space for all. Lastly, you can only pay by card at the venue.
Event Location
NIO HOUSE Leidsestraat 32-34, Amsterdam
6th floor
By Public Transportation:
Metro: Take the Noord-Zuid-Line from Amsterdam Central to Rokin (direction Zuid) or from Amsterdam Zuid station (direction Noord). From there it's a 10 minute walk to your destination.
Tram: Board Tram Line 2,12 or 17 from Amsterdam Central Station and get out at the stop Keizersgracht. From Keizersgracht, it's about a 1-minute walk to your destination, it's right in front.
For precise schedules and routes, you can use the GVB Journey Planner or Google maps
By Foot or by Bike:
From Amsterdam Centraal Station: Walking: Approximately 25 minutes. Cycling: Around 7 minutes.
From Dam Square: Walking: Approximately 14 minutes. Cycling: Around 5 minutes.
By Car & Parking:
Parking: Street parking near Nio House is limited.
Consider using a nearby parking garage, such as Q-Park Byzantium or Parkbee locations Nassaukade or Molenpad
Alternatively, you can use a Park and Ride (P+R) facility on the outskirts of the city and continue to the center by public transport. P+R rates are more affordable, ranging from €6 to €13 per 24 hours, depending on the time of arrival.
Yes, refunds are available within 24 hours of purchase, provided you have not logged into your account or accessed any membership benefits. After 24 hours or upon accessing benefits, the membership fee becomes non-refundable.
You’ll receive access to the Founding Membership benefits as soon as your payment is processed and your account is activated. If you have any issues logging in, please contact us at info@umaversity.com
Yes, the membership will continue to evolve as we add new benefits, events, and features. As a Founding Member, you’ll always receive access to these updates and enhancements first.
While we encourage you to take full advantage of the resources and events, unused benefits will not be refunded or carried over. Membership fees cover access to the platform and resources, regardless of usage.
Your Founding Membership is designed just for you—because your journey deserves a space that’s personal and empowering. To protect the integrity of our community and ensure everyone gets the best experience, memberships are non-transferable and cannot be shared. Encourage your friends to join as members too, so they can enjoy their own personalized experience and we can grow together! 🌟